Privacy Policy

Last updated: 10/16/2023

Welcome to Hollywood Henna! This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website.

1. Information We Collect

  • Personal Information: We may collect your name, email address, shipping address, and payment details when you make a purchase.
  • Usage Data: We collect information about your interaction with our website, including your browsing activity and preferences.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your henna cone orders.
  • To communicate with you regarding your purchases and inquiries.
  • To analyze and improve our website and services.
  • To comply with legal obligations.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in conducting our business and providing services to you.

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

5. Cookies and Tracking

We use cookies to enhance your experience on our website. You can modify your browser settings to disable cookies, but this may affect certain functionalities.

6. Your Rights

  • You have the right to access, update, or delete your personal information.
  • You may opt-out of receiving promotional communications from us.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

We reserve the right to update and modify this Privacy Policy. Changes will be effective immediately upon posting on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at niru@hollywoodhenna.com.

Terms of Service for Hollywood Henna

Last updated: 10/16/2023

Greetings from Hollywood Henna! When we mention "we," "us," or "our" in this document, we're referring to Hollywood Henna. Our website and services are offered to you based on your acceptance of the terms, conditions, policies, and notices outlined in this agreement.

By using or visiting our website, or making a purchase from us, you engage with our "Service" and agree to be bound by these Terms of Service. If you do not agree to these terms, you may not access the website or use our services.

Key Sections:

  1. Terms of Service Agreement: You must be of the age of majority or have consent to use our site. Any breach of the Terms results in immediate termination of service.
  2. General Conditions: We reserve the right to refuse service and protect intellectual property.
  3. Information Accuracy: We strive for accuracy but cannot guarantee it.
  4. Modifications to Services: Prices and service availability may change without notice.
  5. Products and Services Availability: Sales are subject to availability and return policies.
  6. Billing and Account Information: Orders may be subject to verification and cancellation.
  7. Third-Party Tools and Links: Your use of third-party tools is at your discretion.
  8. User Comments: By submitting comments, you grant us the right to use them without obligation.
  9. Personal Information: Governed by our Privacy Policy.

Contact Information

Questions about the Terms of Service should be sent to niru@hollywoodhenna.com

Refund Policy

Returns:

  • Perishable items like Ready-to-Use Henna Cones are not refundable.
  • Non-perishable items may incur a 20% restocking fee.

Lost Packages:

  • Insured packages are eligible for claims through USPS.
  • Uninsured packages may qualify for store credit or replacements.

Cancellations:

  • Orders can be canceled within 24 hours. Contact us with your order number.

Shipping Policy

We ship all orders from Santa Clarita, California.

Shipping Methods:

  • First Class: Estimated delivery in 3-5 days.
  • Priority: Delivery in 2-3 days (not guaranteed).
  • Priority Express: Guaranteed delivery in 1-2 days.

Delivery Times:

  • Delays may occur due to unforeseen circumstances.
  1. Recommendations:
  • For guaranteed delivery, choose Priority Express.

For inquiries, email us at support@hollywoodhenna.com.